This Beefeater is well overdue for a refurbishment...

This Beefeater is well overdue for a refurbishment. The carpets are strained, even dirty with loose debris. The tables are sticky and the cutlery appears stained, obviously, (hopefully), cleaned but not cloth dried leaving them dirty looking. The general decor is tatty. It has the overall appearance of an old unkempt pub. The staff are friendly and accommodating. My work involves me working away a lot so I experience these chain restaurants frequently so this isn't an off hand review and my hope is that this review is to improve the situation to the standard that Beefeater expect to deliver.