F
Frances Anderson Review of Harrah's Resort
The hotel and casino and restaurants were all outs...
The hotel and casino and restaurants were all outstanding .The workers at destinations store Todd Shaniqua an Tina went out of their way to help me with an item needed they are awesome .Not so for the bell captains desk who lost my luggage told me they put them on a shuttle with someone else .I tried very hard to tell the woman upfront at the bell desk I needed my luggage to leave to get to the airport after 40 min of me continuing to complain another worker took me to the back to identify my luggage . It was a horrible experience. They need a better system. Not happy with how the woman at the desk handled the situation .
Comments: