Just bought a new truck there. They worked hard to...

Just bought a new truck there. They worked hard to find the vehicle I wanted and had to bring it in from a couple hundred miles away. I was impressed. Treated me well on trade in. Four stars because the actual appointment time set to buy vehicle was not satisfactory. Salesman no where to be found. Someone else stepped in. Took over an hour to sign papers. Should have been an exciting time. Instead it was frustratingly slow. Ultimately, I did get the truck I wanted, so all is well.