Johnny C

Review of Double Tree Sonoma County

Outdated architecture, first and 2nd floor can hea...

Outdated architecture, first and 2nd floor can hear elephants running around upstairs, walls & doors are super thin and can hear people outside the hallway or outside the lanais talking. When people at the room above move around in their bed, I could hear creaking and rocking sound! It was very hard to sleep!

From looking at the pictures, DoubleTree by Hilton Hotel Sonoma seems to be run well and has nice pictures. Little did I know that paying $300+ a night would get you such poor value and a miserable experience at this hotel.

Besides the VERY poor soundproofing between the floors, doors, and walls, the staff doesn't seem to care to "make it right" as the placard on the check-in/out counter said. As a diamond member, I did not get any room upgrades. I got water and cookie at check-in and a $14 breakfast credit or continental breakfast. The continental breakfast selection was paltry at best: cold items only such as 2 or 3 pastry items, some mixed fruit, toast, etc. There were not appetizing at all. I was not expecting a $300+/night room to have this bad of a breakfast selection. And this is a Hilton Corporate owned and running hotel. Yiiish

I would not hesitate to not return to this hotel.