Order arrived promptly BUT the sizing chart is way...

Order arrived promptly BUT the sizing chart is way off -- shoes, which I ordered in the same size as have done in the past, were WWWAAAYYY too big. So not only was I nailed a 20% restocking fee but all the shipping costs -- a total of nearly 1/3 of my original purchase price. They need to let customers know that Haflingers run much bigger than normal sizing. So sad. Wish I had read all these reviews prior to ordering from them, their rating on Amazon was high but after posting this comment, I see they do not perform so well as a vendor. Plus, the customer service person I spoke with on the phone spoke such broken English I really could not understand much of what he said.