For years I've heard people say that they wouldn't...

For years I've heard people say that they wouldn't take their dog to Piedmont... Well, when my 4yo split her forehead open at 8:45pm it just seemed like the closest hospital was best. The waiting room leaves much to be desired, the pairla is awful with the seating very close to each other and the seats (at least the ones we were on) were fabric instead of plastic or leather or something eating wiped down and disconnecte. We noticed after getting up that the one we were sitting on had dried blood as well as the floor....
That all said, I've never been in and out of an ER faster in my life. They got us right in to triage and maybe five minutes later into a room. The doctor came in and said he was about to end his shift but he wanted to look at her because if there was any way he could fix her up real quick before he left he would, so we wouldn't be forced to wait while shifts switched. He was able to glue the cut shut... And we were back in the car headed home in under an hour. Granted we weren't there with anything very serious, but when it comes to your kids, it's all serious... And I was pretty impressed with the care we received. We did however all come home and immediately take showers to wash all the hospital germs off!
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Since I can't seem to figure out how to reply to the owners response to my review but I appreciate them taking the time to respond... I would say that my rating would definitely have been higher if the waiting room had an overhaul. We we're lucky to come in a quieter day but I imagine it can get busy and the furniture and cleanliness of the waiting room (which is the first impression of the emergency room) was very off putting. I'd definitely get rid of those fabric seats! No one wants to see dropp blood on the chairs they have to sit on. Otherwise we were pretty happy with how we were treated and how fast they took care of a man who came in right after us with a very serious wound.

***EDIT 9/8/18*** On second thought, after our extremely short visit that involved very few people, minimal supplies and a 5 second glue fix, we received a bill for almost $1600. When I called and gave them our insurance info, they then sent me a bill for $263. The entire visit wasn't worth $263. I can't believe the profiteering going on here and I am extremely disappointed. I would have rathered they tell me it didnt need stitches and I could have bought some dermabond myself and glued her head back together.