Jessica

Review of Madison Atrium

I was just completely treated like crap by the nur...

I was just completely treated like crap by the nurse over the phone. I explained my concerns, I'm still very ill with new symptoms... and explained that I was just in Urgent Care 5 days ago with a negligent doctor who didn't even do any type of diagnosis or tests besides cancelling out Strep... and this nurse told me I did have a diagnosis in my chart, whipped out of thin air... it's Viral, so there are no treatments... going off the chart notes of the psychic UW Health Urgent Care negligent Dr. who listened to my breathing and sent me home to take ibuprofen and did NO other tests to diagnose my sickness. This nurse at Odana told me to go home and take more OTC drugs that are NOT working!? I had to snap on her to even schedule an appointment to be seen, as I basically demanded a real diagnosis. She said they wouldn't see me unless I'm at least 2 weeks sick... 5 days being bed ridden isn't enough. If I had actual tests done, and it was viral, I'd understand antibiotics won't work and honestly I like to stay away from antibiotics. She was talking over me as I was explaining my new symptoms... Just plain AWFUL!!! In the last 5 days I have been treated like dirt from both UW "Health" Urgent Care Mineral Point and this clinic. I'm firing UW Health... Except Dr. Ben Marcus is amazing. He is the best doctor ever. I wish he did primary care too... My co-worker was telling me about her care at Dean (I think I got it from her) and how they did all these tests and gave her a prescription right away. I just am astounded by how awful UW "Health" or more like UW Sick has turned out to be.