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Chad Hanson

3 years ago

Condo was built in 2006/2007, one of the windows i...

Condo was built in 2006/2007, one of the windows installed has a leaky seal. Called them about the warranty, filled out and sent all paperwork with pictures only to find out somehow the window is not covered for the second homeowner (I bought it from the original in November 2015). Nowhere on the paperwork does it say that and when on the phone I told them I was the 2nd owner and included that information in the paperwork sent. All that time and trouble and if that little clause is true why couldn't they say that on the phone!!!

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