Rebecca Falconer

Review of Round Rock Toyota

If I had a choice to give less than 1 star I would...

If I had a choice to give less than 1 star I would. From the moment we got there we had horrible service. We called ahead of time so they could pull the car up for us to look. We showed up and waited 20 minutes to even hear from the guy we spoke with. When he finally got to us I asked to see the same car, in a different model. He leaves us there and says I ll go look, I ll be right back, we wait for another 10 minutes and someone else walks up because the first guy decided to help someone else. Then when the second guy comes back with a price for the first car(not even the car I asked for) I told him I need prices lower than that. He wasn t listening well to me so my boyfriend steps in and tells him that I need to get priced for the vehicle I want with prices I can afford. He turns to my boyfriend and said well are you gonna make the payments. The guy pulls up another car, wrong color btw, and my boyfriend asked if what the prices would be on that car, if it would be low enough to reach my goal and the guy said we aren t dodge or Chevy. Your damn right, that s why you lost us, and won t ever receive our time again.. Chevy or Dodge will.