Kevin Brown

Review of Carrsmith

It pains me to write this review as I had some goo...

It pains me to write this review as I had some good experiences with Carrsmith. My last experience wasn't the best. I was given an original estimate of $800 that eventually turned out to be $1600. My car was left with them for an extended period of time and when I received my car I noticed the driver seat was not functioning correctly and was pushed all the way back with the adjustment settings not working to put it back. Additionally, I went to use the gym early that morning with my car and noticed a swarm of ants when I opened the car door. It looks like they made a nest in the car while it was left in their lot. It was a repair nightmare, I took the car to BMW of Gainesville and they noticed that the car mileage (odometer) was inconsistently recorded (one at high odometer reading and another at a lower reading).... I have videos of the ants and documents showing that the odometer was incorrectly recorded if anyone is interested in reviewing them. I am very disappointed with Carrsmith and would not recommend their service for any fellow Gator.