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shannon taylor-smith

4 years ago

Absolutely shocking service. Slow responses if i e...

Absolutely shocking service. Slow responses if i even get one. Its been nearly 2 years and still no resolution in sight. Case handler is Dominic something who is snappy on messages and claims he has replied when he hasnt. Case is still marked as waiting for medical appointment when this was completed over a year ago. Shocking service, never get replies and getting nowhere in what should be a clear cut case. Contacting the customer service department and financial ombudsman to put formal complaints in. AVOID.

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