Nicola Hayward

Review of Mann Egerton (Swindon) VOLKSWA...

Rang to book a viewing on a used car over bank hol...

Rang to book a viewing on a used car over bank holiday weekend, as well as others in the locality. Arrived in Swindon from Cheltenham the next day, Sunday, as planned to find we could not test drive car as it had not gone through its checks, or repairs. Was explained that car would be ready by Tuesday for us to test drive, buy and drive away. Found out Tuesday car would not be ready to test drive after all until Thursday and not ready repaired until Friday. To be fair delivery of car was offered at this point. Lots of conversations around payment and drop off etc to find this morning the day of deliver the car was not even taxed. Awaiting delivery of vehicle and hope and trust it is fit for purpose as it s been a saga and all confidence in buying from a dealer 45 minutes away has been lost.