Cindy Blystone

Review of Tipperary Sales dba La-Z-Boy F...

The customer service during the sale was exception...

The customer service during the sale was exceptional. They took their time helping me weigh the pros and cons, searching swatches and creating a beautiful collection of furniture for my Home. It takes awhile for them to custom build your selection, and I had decided to sell my living room furniture and get a good cleaning in before it s arrival. Then I was diagnosed with cancer and had surgery within two weeks. I knew I had two more weeks left before my delivery date on my living room, but I knew how much I would appreciate going home and being able to live in my lazyboy. I called the store and explained my situation. Since my lazyboy chair wasn t a custom order piece, I wanted to see if I could pay separate shipping to get it early. The lady asked for my phone number and requested to call me back after she talked to her manager. Within the hour, she called and asked if anyone could come to their store and get my chair. They had the one I selected in stock and would give it to me early and use the one I was having shipped in to replace the stores chair. My lazyboy chair was waiting on me when I was discharged from the hospital and I have been living in it since. They went out of their way to help me when they didn t have to. They will have my business forever.