What can I say, it's a government office. However,...

What can I say, it's a government office. However, our designated bureaucrat was friendly, gave us knowing smiles, etc. We do think our easy time was owed to being there VERY early though. We showed up at 7:45AM on a Wednesday with the doors opening at 8:30. Even at 8:15, with the doors not even open, the line was out the lobby of the building and into the street.

Definitely come early, and on an off-day. Otherwise, you will be waiting a LONG time.