K Ren

Review of Glasgow City Council

Been trying to contact the council for over a mont...

Been trying to contact the council for over a month now and have never managed to talk to a human. They have been charging me band F council tax when I am band C for months.
Every time I call they either have "system errors" with their phone system or they are "experiencing a high volume of calls" so my call is dropped rather than put in a queue.
In the last week the entire area where I lived only had one gritter come by on Sunday and the grit bins were constantly empty.
Not one snow plough came anywhere near our area and there is still snow all over the streets and pavements.
Any areas that have been cleared have been done by the people paying for the council to do said job.

I understand that the weather has been particularly harsh but it hasn't stopped any other council from doing their job. Like Argyll and bute for example. Had every road cleared and gritted by Saturday in the little villages.

Glasgow council need to step up their game or give us a reduction in what we pay. Definitely not getting value for money.