Michele Roberts Review of Fairfax Water
BAD. BAD. BAD. Our bill came today. It was based...
BAD. BAD. BAD. Our bill came today. It was based on 762 units. This incorporates over-use charges, not to mention their new sewer fees. Our bill for this quarter was $550.00. Insane. My husband found the meter out on the street. Today's date is 8/27/16. The meter reads 703.9!!. The misread meter represents a huge mistake and overage charges that DO NOT APPLY.
It is Saturday so no one is available to help. This is not the first time we have had negative issues with Fairfax Water. We took a picture of the meter today. There is no way that we owe an over-use fee. We never use, nor have we EVER, used so much water. I am expecting that this company will try to base the charges on today and still charge an overage even though they did not read it correctly on 8/17/16, the actual read date.
NOT HAPPY.

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