Douglas Thomas

Review of Audi Beverly Hills

Do not hesitate to make a purchase at Audi Beverly...

Do not hesitate to make a purchase at Audi Beverly Hills.
It's all about their people and the pleasant, easy and graceful experience they create for you.

I'm an Audi loyalist; have been over 14 Audi's in the family, the 1st being a Fox wagon. So I know what makes a superb Audi Dealership.

It's all about personal relationships.

Audi Beverly Hills speaks Audi with fluency, and is doubtless in the Pantheon of the nation's finest dealerships.

I'm on the East Coast and needed an assist steering my 32 year old daughter toward the best Audi dealership near Venice Beach where she lives. She had a choice. She'd decided to trade her aging BMW convertible for a safer, nimble and firm-footed Q5.

The General Manager of my tried and true Greenwich dealership said Sam Yadegari, the General Manager of Beverly Hills ran one of the best dealerships in the Country.

My GM said: 'The only choice. Just a great dealership. Beverly Hills; but down to earth and person to person oriented.'

Audi's have saved family lives three times. And have provided ergonomic, elegantly simple driving platforms. I drive German cars, but other than my Mother's vintage Benz, I gave up on BMW years ago; they've lost touch with their heritage. My son drives a VW R32 Stage 3. Which, of course, is the Audi bloodline. I trust these cars with my kid's lives.
I need dealerships I can trust to sell and service our cars. I enjoy getting to know the people at our dealerships. I've had three truly fine ones, including the first Audi franchised dealership in the USA.

By telephone, it's apparent from, "Hello," that you're dealing with real people at Audi Beverly Hills. No pretense. No arrogance. Just, 'what can we do to help make your experience great and seamless.'

That's it. Plain and simple.

While traveling, I've had two brushes with "Audi dealerships" owned by AutoNation and Sonic. A major caveat emptor there. They speak their own language; they do not speak Audi, or comport themselves as representatives of the marque.

Audi Beverly Hills does the Audi Marque proud. Putting its customers and owners 1st. I learned that quickly from my daughter's experience and my own conversations with Sam, Nympha and Tashi.
Each one, exceptional.

Which fits with the Audi dealership credo: 'exceed your expectations.'

- what a gentleman of the highest order Sam is; and what a dealership he must run. That's what my daughter has said. "Sam was charming." A wonderful place.

My daughter's deal was finalized within ten minutes. Not because of a hard sell. Quite the opposite. Sam knew what car she wanted and he made the purchase an easy one; like an intra family transfer of ownership.

The reviews I read here confirm that my daughter's experience was not an exception but the rule.

Sam's team measures up to the best in the business.
Nympha the Finance Manager gave my daughter the finest Audi extended warranty and service products; and handled the 'sit down with business manager,' as the opposite to the general rule, which is usually a confusing time, spent fending off aftermarket products that make a dealership profit.
She simply finalized a sale with utmost professionalism and simplicity.

Yuliya thoroughly walked her through all the features at delivery. Tashi followed up an email I'd left re: a future purchase, with a next day call-back to me; she had an easy and natural grace on the phone.

I can breathe easily, knowing that my daughter is in the best hands. I'm certain Service Advisors, Service Dept., Parts, all match Sam's exacting standards, which speak of openness and client care above all else.
She will avail herself of their free car washes, their airport shuttle service and a large loaner fleet when she brings her car in for service.

Audi Beverly Hills is a family. I had no idea who the Fletcher Jones Automotive Group was. Now I do. At the top. And Audi Beverly Hills fits hand in glove with their business model.

Service first and foremost.

Thank you Sam for making my daughter's experience unparalleled in every way.
What a friendly and graceful place.