Poor product labeling on the website led to me ord...

Poor product labeling on the website led to me ordering a peripheral that was not compatible with my PC. After contacting customer service, they claimed the website was fine, the mistake was my fault for not understanding what I was buying, and that I should just "go to Amazon" and buy an adapter to make the peripheral work.

I've ordered electronics from a range of different places including Newegg, CableLeader, Staples, OfficeDepot, Best Buy, PCCables.com, eBay, etc. and I've never dealt with customer service this poor. After an hour and a half on the online chat with them, they refused to offer a refund for the rush delivery I paid for, and said they would only accept a return if I paid a $15 restocking fee plus return shipping (on a $20 item).