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plamy happy photographer

3 years ago

Exceptional service; tasty and various food option...

Exceptional service; tasty and various food options, impeccable cleaning and perfect location!

We had the most amazing experience at Golden Tulip Media hotel and if it wasn't for them, our Dubai holiday wouldn't have been the same.
From start to finish everything was just perfect. Our flight arrived late on our first night in, so we missed the dinner hours and they sent us complimentary room service, which was really kind.
During our 1-week stay, our room was thoroughly cleaned every single day, our bathroom cosmetic minis were replenished regularly and the food was just exceptional. We had the half board package and never had the same meal twice (except for their heavenly hummus), as the cooks made sure the food was diverse and cooked with fresh ingredients. All necessary Covid-19 precautions were taken seriously and all guests were asked to oblige (masks on and safety distance).
The best thing however were the staff, and in particular Victoria, Mohammad and Aziz. They went above and beyond to satisfy all of our needs, delivered an exceptional customer service and made us feel at home. And that is what differentiates a regular hotel from a second home abroad. Thank you, Golden Tulip Media, you made Dubai unforgettable for us!

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