Mat Grieve Review of CLV GROUP
First year living on my own and it did not go well...
First year living on my own and it did not go well at all. CLV has been unprofessional since the first day we had moved in. Before even moving in, there was many issues that needed to be fixed that (to this day, almost 8 months later) were still never fixed.
After being in contact back and fourth with the landlord, building manager, and maintenance guy's they had assured us that the issues would get resolved as soon as possible, and surprisingly they never were.
List of the issues:
The front door was not in properly
all of the plugs in the kitchen did (and still do not) work
The screen on the patio door was broken
The buzzer in our apartment was supposed to "never work" but my roommates and I had fixed it ourselves.
Toilet was loose.
Above are all of the issues that CLV had promised us that they would fix that they never had fixed.
About 8 weeks ago, a member from CLV had come into our place for an inspection and told us that the door would get "fixed right away". And still to this day the door has still not been fixed.
After texting and emailing and calling the maintenance guys, they STILL had not come back to fix any of the original problems we had had.
We are residents in Ottawa at the 430 Daly complex, and after our first (and promised last) experience with CLV, we were all very unimpressed with the service and quality of the building.
On top of all of these problems is the biggest one of the heating in the building. Regardless of the weather outside, the inside of the building is a 24/7 furnace. After speaking with one of the maintenance guys about this issue, he had told me that they have received similar issues regarding the heat and he would check on it. Since the day we moved in until today, our place has felt like a sauna. In order to compensate we open windows (in middle of winter), and obviously we have gotten sick multiple times. My roommates and I have actually been dealing with colds the entire year.
All I'm asking for is to be treated like any other regular human being that would have rented a unit from CLV. I feel like because we are students, the company is allowed to be more nonchalant.
Im hoping that people read these reviews before signing up with CLV
Thanks,
Mat
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