L

I purchased my car from Toyota of Alvin in Januar...

I purchased my car from Toyota of Alvin in January. Which was earlier this year, the people who sold me the vehicle were understanding and gave excellent customer service. It s a shame the man who helped me purchase the car is no longer with the dealer. He was very helpful and I was looking into purchasing or trading my current vechicle for another vechicle later down the road.
Last month I was sold bad gas so the people who came through was Toyota! They provided free towing for my vehicle to the dealership. The techs that worked on my car were very informative on the condition of my car. They were even calling the insurrance company that represented the gas station on the conditions of my car, they helped guide them through the whole situation with my car. They informed me on everything as well as them, even when they got the parts.
It took approximately 3 weeks for my car to get fixed but fear not! They provided me with a loaner car to get to work,etc. Which was amazing because some dealers don t even offer you that option. It was a stressful situation and I had anxiety due to it.
I m happy that I can write this review about the dealership. They ve helped me with my car since day one and I m grateful. I still wish the salesman Frank work there. He was very wonderful. Overall, I give Toyota 4 stars minus one without frank. Thanks Toyota.

Comments:

No comments