Ramon Reyna

Review of Sherman Dodge/Schaumburg Jeep

I scheduled a test drive on a 2014 Hyundai Santa F...

I scheduled a test drive on a 2014 Hyundai Santa Fe Limited at his dealer. the ladies that answered the phone were very polite and confirmed all the appointment for the sales people. I was on my way to the dealer to test drive the vehicle and I received a call on my cell phone which I did not answer while i was driving. Once I got there I was met with to of the dealers sales representatives and I asked to if they knew Aaron Williams. He approached me and introduce himself and then tells me that the care that I was interested in was sold. I said thank you and was about to leave. The other individual asked me is that the only make i was interested in. I said no, it could be a SUV that three row seats . The pointed to the direction where the SUV would be, so I started in that direction. I was asked if I would like to go in to discuss and so he can get the keys and a copy of my drivers license. I told Aaron Williams that I was not interested i going in to the dealership and I was just interested in seeing the vehicles at this time. He kept on assisting that I go in and I told him no and he started to get very rude and angry. He started to come to me inches to my face until the other individual had to pull him back. I told them I am the customer and if I was interested in looking at a car I will let him know. After the confrontation with Aaron Williams I have decided to leave and go to anther dealer. I have never been treated like this in the entire sale cycle in my life. I finally found the SUV was was searching and I am sorry we could not do business this time around.