Mary S Review of Lovelace Medical Center
I usually never complain but let me tell you! My h...
I usually never complain but let me tell you! My husband came to the ER on 8/07/2016. He has UC bit I knew something else was wrong. They brought him into triage and his oxygen SATs were 62, "oh he needs some o2" they put oxygen on him and then sat him out to wait,"Hello? He's having an issue!" When we finally got back the doctor (Busby or something like that) asked him why he was there you don't look too bad. I then start to tell him and he tells me ,"Shut up I want to hear from him." Wow! I was very angry at this point! It ended up that my husband had blood clots in his lungs! Then admit him to the fourth floor. He was there for a week not once after constant asking did they put compression socks or the SEDs on him. When I asked several times they said,"oh I didn't know he didn't have them on" but never fixed the situation! When he got moved to the fifth floor they left his clothes downstairs. Unfortunately he had to go back yesterday for his UC. The doctor called to arrange everything for him to be readmitted. But we had to go to the ER first. We sat there from 10;00 am- 9:08 pm over twelve hours! Waiting for a room! Never ever again! This is a piss poor excuse for a hospital! The nurse was talking to one of the doctors here's the conversation: " I see he's back with a tummy ache." Nurse- " Well if he wasn't an alcoholic he wouldn't have to be here." Really? Then later another conversation between the nurse and triage," Don't send me that 88 year old patient whose out in the waiting room because her and her son are here every week and I don't want to deal with him!" Then my husbands oxygen kept beeping and all they did was shut his door without even checking to see if he was okay. I will be filing a formal complaint. This behavior and care is unacceptable! I never in my life have seen such horrible care!
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