David Lee Review of Toyota on Front
I bought my van in for a recall service and also t...
I bought my van in for a recall service and also to have my tail light replaced. Although it took a day, it wasn't all that bad with the shuttle that was provided. The driver dropped me off home and then picked me up when the van was ready. I have never been disappointed by the quality of work until now. First I found some grease streaks on the passenger seat near the gear shift side (from the recall servicing). This was not the true issue and can be cleaned off at a later date. Second the reason why I gave an okay rating. I had to go back to have the tail light re-seated. The original technician that worked on it had crimped the weather strip between the glass and tail light. And the tail light had a significant gap between the light and panel it was attached to. Although the situation was resolved to my satisfaction, please remind the technicians to be mindful about what they are replacing and how it would look. I am a proud Toyota owner and will show off and talk about my van to people who ask. Overall, I am very happy with the service department and would recommend it to anyone who asks. Thank-you.
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