Gary Hulst

Review of Hilton Queenstown Resort & Spa

Barely average. Sub-standard service levels. Cold ...

Barely average. Sub-standard service levels. Cold food. 30% lights don't work in the room. Gas fireplace doesn't work. Come with low expectations and you may be ok. Info provided by staff or information pamphlets is very misleading or totally inaccurate - there is no shuttle between the airport and here for example - you definitely need to book for dinner as seating is very limited as is the menu. Gas fireplace does not work, baths leak and no-one seems to care, but we'll take your money thanks. Not sure where the other reviewers are staying but I'd love to be there. This is not the first time I've had similiar experiences, like I said, a place to sleep is all it is - which is why it's a 2 star rating (barely).