Was charged for insurance worth more than twice th...

Was charged for insurance worth more than twice the cost of the rental ($36 extra per day for the lowest tier insurance) and the agent lied about the charge. The car didn't even have a full tank. The customer service call center is nearly worthless, they can't resolve any issues. Customer service said we had to drive back to the airport to try to resolve the issue because there is no way to call directly to the agents. Best the agent could offer was a $40 credit for the day, and we canceled the absurd insurance. The new receipt had a full tank listed so the agent had to manually write in the gas amount.
The other agent was watching the football game when a customer approached the counter to return a vehicle and was told to bring the car downstairs. Only after the customer became extremely upset did the agent agree to get the car.
If for whatever reason you rent with Dollar, make sure you're getting charged the correct amount. Otherwise stick with Enterprise. I would not recommend Dollar to anyone. If Dollar was the only rental company with vehicles available, I'd call an Uber or a cab for my trip.