Back up to what I use (Marriott) and decided to gi...

Back up to what I use (Marriott) and decided to give this place a try. Front desk service is very good. But. Steam from the laundry room sets off fire alarm. Evacuate room. Broken glass in parking lot; looks like car theft. Alerted front desk. Did nothing. Upon check out told them again. National customer service is horrible. 4 times to fix login issue and 4 times call gets disconnected. Constant interruption by agent and they don't seem to get the message.