SuiLing Ng Review of Lamthong Department Store
In the past I have always purchased my pc from the...
In the past I have always purchased my pc from the big brands thinking they should be more reliable and this is the first time I decided to purchase a pc from a local company under the recommendation of my school.
My misconception of Dreamcore as a local company totally changed from my first point of contact until today. I called in after their office hours and one of the members who was still in office picked up the call and gave me a 101 lesson on the parts of a pc, what to look out for and didn t recommend me any high end specs knowing I am a student. Totally patient to the end and answered every of my novice questions. Grateful for his help and he didn t have to go to the extra mile especially after closing hours.
Even when I went down to their showroom as I wanted to take a look at their monitor, the staff there gave the same vibes. They don t look down on you for not knowing anything about computers and answer any questions you have...very open and willing to share their knowledge.
After I have received my pc and had queries about why some things wasn t working, I would email them and their response was so detailed that I had no issues with understanding. If you want a quick response, do give them a call instead and they will help you resolve instantly.
Didn t regret purchasing my pc from Dreamcore, most times consumers go back to a brand because the customer service is personalized. People at Dreamcore are down to earth so you don t feel like a customer. I end up learning things from them instead of going through the big brands style of for English, please press 1... .
Thanks Dreamcore. Really love the pc setup! Appreciate the sharing and kindness you have shown.
Have a happy new year!
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