Didn t quite meet our expectations this time. Some...

Didn t quite meet our expectations this time. Some of the staff was excellent, some seemed annoyed that you existed. The hotel and attached restaurants were always out of things and the VIP lounge is poorly run, stocked, and served. The blinds in our room did not work properly and I heard others had the same issue. It was very difficult to get hold of the front desk or maintenance and once we finally did, the issue was still not corrected for an entire week. Event staff was excellent and overall the hotel and casino are fine. A little better attention to detail could earn them an additional star or two.