Not what we was expecting!!! Finding parking was a...

Not what we was expecting!!! Finding parking was a nightmare so had to valet! We had no idea this hotel was hosting a bunch of people that was evacuated from Louisiana due to the storm they had there. So there was people everywhere it made us feel unsafe and around midnight someone pulled the fire alarm which woke us us up and had is walk down 14 flights of stairs. Luckily it was a false alarm but that just added to the Mayhem of dealing with a whole lot of people that didnt seem like they even didn't wanted to be there anyways.
We tried talking to the front desk and even called the customer service line and everybody we talked to was very dismissive at what we was saying. We do not feel valued as a paying customers and we will not be back for sure. Which is a shame...