If I could give them 0 stars, I would. If you don'...

If I could give them 0 stars, I would. If you don't have a manager available on a weekend, you should atleast have a decent customer service representative that can help to address a mistake that your company is responsible for. I scheduled an appointment, you confirmed my time, and then when I show up at said time, you state that I don't have an appointment scheduled and that I'll have to wait even longer for you to fix your mistake. I now understand why Allen Webb has an F rating with the better business bureau. It's because of you, I wish I never would have bought my mazda.