Brittany LeeReview ofParamount Kia
Unfortunately, this was a terrible buying experien...
Unfortunately, this was a terrible buying experience. I put a deposit down on a vehicle to hold. I was given a $1000 rebate on the car not knowing that was only contingent on financing through Kia. Salesman failed to mention this to me. You can imagine my surprise when they said my final bill was $1000 more since I wasn t financing through Kia.
I was told the car would be ready by noon the next day so I drive 1.5 hours to Hickory to sign papers and drive the car back. As I walk in I find out that the vehicle is not on the lot and they don t know where it is. As I m waiting to get more information I went ahead and had my car appraised. They under cut me by $1500 compared to Carmax. After negotiating they came up $1000. I asked them to make it the full $1500 difference and they said no so I walked out and told them I ll come back when the car is ready. On my way home, I get a call from the finance manager telling me that if I don t sign today then my car will be sold when it gets to the lot. Remind you I had a $1000 hold on the car to secure it as mine but they said the manager can t promise anything. So basically the manager asked him to call me and threaten that my car be sold from under me. Secondly, I find out that in order to get the $1000 rebate I have to finance for 3 months. This was a surprise because I had an entire conversation with the salesman about this. He promised me that I could finance it and immediately pay it off with no penalty after one month. So now, I will owe three months interest that I didn t plan on paying.
In summary, horrible communication, terrible morals, and the stereotypical slimy car salesmen. If they weren t holding my $1000 hostage I would have gone somewhere else.

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