After a month of searching for a vehicle (all make...

After a month of searching for a vehicle (all makes), we walked away with a 2015 Ford Ecoboost Mustang. Not only was the decision based on value, engineering, and reliability, but our sales professional --- Billy Linville --- was superb. The staff, including David (manager) was also incredible.

We've been working with a lot of car sales people over the past month. When I first walked into Fort Mill Ford, I was approached by a sales rep whom I absolutely did not care for. He didn't seem educated on the cars and wasted a ton of my time (which I have very little). However, as in all sales, he was the first to approach, so naturally, others are hesitant to help for fear of intervening. For example, I stopped by one day after a long day at work to simply find out if the Mustang was offered in a specific interior color. Instead of a yes/no, he wasted my time by fumbling through an iPad and showing me various cars. I finally asked: Do you just have a brochure? He said no. I was so done ... or so I thought. Something in my gut said to not judge it all by one person.

I went back over the weekend and notified this rep. He said he'd be available, but he wasn't. Sensing my frustration, Billy approached me and stepped up to the plate to help. I'm an assertive woman, and I found some car sales professionals taken aback. I know what kind of car I want. BUT ... Billy was different, and probably because he admitted that he has four sisters!

As a woman, here is what I liked:

a.) He never condescended me. Some car sales people do, but he didn't.
b.) He LISTENS and is NOT emotional. He has got to be the most laid back professional I've met in a long time. I LIKED THIS. This was a HUGE purchasing decision for me, and he respected that.
c.) He is HONEST. Fort Mill Ford sales reps are salaried, so there is no haggling or commission incentives that turn sales reps into wolves. Billy gave me straight talk, meaning, he was HONEST giving me both sides of the coin --- even if it wasn't favorable. This sealed my confidence in my decision.
d.) He is a MECHANIC AND A SALES REP. Although in sales now, he was not always from the floor. He was a grease monkey prior to that. VERY EDUCATED on the pros/cons of the engineering of vehicles. SAFETY IS NUMBER ONE! RESALE VALUE? He'll give you the real scoop. My husband met me at the dealership after I originally got there, and he was impressed.

FINAL (and by no means least) reason:

e.) CONVENIENCE! Yes, the car I REALLY wanted was at their sister dealership. At 3:30pm on a Saturday, Billy drove all the way out to the Matthews area ... picked up the car ... and DROVE IT TO OUR HOME FOR A TEST DRIVE. We bought it on the spot. He made it even more convenient by completing all the paperwork in the comfort of our home, so when we picked up the car on Monday, all we did was sign the papers and leave (of course, after he took me through each component of the car). The best part: HE GOT US AN INCREDIBLE INTEREST RATE.

We are now looking for a car for my daughter and he is keeping us updated. Billy respects our time, never takes honest responses as "personal" and respects our price point and needs.

I'm so glad we purchased our car at Ft. Mill Ford. We had a Taurus before this one, and we had it serviced there for three years. Great service crew too!

THANK YOU BILLY! You made this easy for us. We appreciate you.