Superstar The Great aka Elle Clarke

Review of Omni Hotels & Resorts Los Ange...

Unfortunately we booked the most expensive room to...

Unfortunately we booked the most expensive room to be treated like peasants. Richard at the front desk with the red beard, was rude and chewing tobacco on the job. He was aggressive at check in and made it complicated the entire time. He lied and said he was the only manager on duty , & then lied and said Terry the supervisor wouldn t be in until Thursday but in fact his co workers said that was invalid and that Terry will be here gm in the morning. PLEASE DO NOT GIVE THEM YOUR DOLLARS TRY THE STANDARD OR RITZ CARLTON. HORRIFIC SERVICE. BAD STENCH.