The food is generally excellent, and for the most ...

The food is generally excellent, and for the most part servi e is outstanding. Staff are very friendly and patient. Service and quality in the alacarts can vary widely, particularly in the Giovantis gastro-restaurant. (Had a great meal there, and then had one of the worst. With half the items we ordered not being available, and the items we did order came out nothing like they did the last time we ordered them.)

The beach is a little rocky, but still ok. Unfortunately in our case there was a sea urchin warning so we did not get a lot of use out of the ocean. There are two pools, one quiet pool with a jacuzzi and then the main pool. Both are great, but the main pool does look like it will need a refresh very soon.

Free WiFi is only available in the lobby, which is really annoying for an all inclusive resort of this calibre. It would also be nice if they made available some cards or board games in the evening when people are gathered around the lobby bar or nightclub. (We asked, and we're told they were only available during the day.)