Abby Goldstein

Review of Cotton Cloud Futon

After not-so-great experiences with other small lo...

After not-so-great experiences with other small local mattress shops, my husband and I were super pleased with our experience and purchase at Cotton Cloud. We were looking to replace the mattress on a wood futon frame that we bought from them 20 years ago that we use as a sofa and guest bed, and weren't even sure if they were still around anymore.
Fortunately they were and they not only had similar prices to what we paid in the 1990s, they're still owned by the same woman who still handcrafts the mattresses in Portland to this day!
We went on a Saturday and the place was busy, but the staff was friendly and helpful. We wanted a similar futon to what we had before, but couldn't remember which one it was. After describing it to the staff, they knew what it was immediately and told me they had one in stock. And instead of recommending the slightly expensive delivery option, they suggested that we could fit our new mattress into the backseat of our little Toyota, which meant that we could enjoy our new mattress much sooner.
On the way out we couldn't help but notice all the sweet mattresses and frames which reminded us that it was probably time to replace our own bedroom mattress and since we were already there.. We chose one of the latex mattresses that they make with wool and had it delivered a few weeks later.
Do not worry about price much, it is money well spent. I say this as an experienced old lady now... we purchased this about a year or two ago and both mattresses today are still as comfortable as ever and the bed even seems to mysteriously alleviate my night sweats.
We are very happy customers of a lasting and valued business in the Portland community.