Phyllis Hill

Review of Georgetown Univ. Medical Cente...

As we walked into hospital, the first person we sa...

As we walked into hospital, the first person we saw was the receptionist sitting at the front desk looking very unkempt, her hair was a mess and she was wrapped up in her coat (although it was chilly). She had no idea what was going on, and never located the patient in the computer I was looking for. After giving her name several times and even spelling it, I decided to look for help elsewhere. Never ran into anyone else in the hall. Had to finally call my brother to get room and building. Mind you my sister in-law had been in hospital for almost a week.