Jenny Freitas Review of Kia Canada Inc.
I am starting to feel very disappointed with Kia. ...
I am starting to feel very disappointed with Kia. I purchased 2017 Kia Forte for my mother last year. Since that time, her break lights have failed numerous times (a few of which were during driving tests, which had to be rescheduled - and booking costs incurred).
My younger brother went on his own to Kia on the Danforth and purchased a used 2011 Kia Optima. A month later the vehicle stalled on the highway and has been sitting in their shop waiting for a replacement engine. We are now trying to return the vehicle (which was financed) and are being told that the value of the vehicle has decreased while it's been parked on their lot from $9888 to $6500 .... it will cost my brother $5,000+ to have Kia purchase the vehicle back.
I feel like the sales crew took advantage of a 20 year old that was eager to purchase a vehicle and they sold him a dud with outstanding recalls on it. They are forcing his hand to keep the vehicle as the cost to get out of the financing is almost the cost of the vehicle.
This is truly horrible. I am truly disappointed with Kia.
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