I wanted to drop you a line to say what a valuable...

I wanted to drop you a line to say what a valuable asset you have in Derek Ellenberger as a service advisor. He helped me file a claim with Allstate on a policy that I purchased with my XTS back in 2014 and went well beyond what I would have expected in negotiating with Allstate and making sure that I left satisfied and safe with my new wheel and tire mounted anticipating the inclement weather.