Brandon was my new Service contact and did a great...

Brandon was my new Service contact and did a great job - we discovered my key for lug nuts had been misplaced on the last service visit to add a couple of new tires. Brandon and Ross Downing ordered a replacement key + lug nuts for me and loaned me a temporary key in the event I might have a flat and need one. The only problem is outstanding warranty work for which Chevrolet has no parts for my High Desert Package (replacement panels). Todd is always on top of it and looking for an answer - hopefully that will be resolved sooner than later. Ross Downing is a great dealership and service center - I'll keep coming back!