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Outstanding customer service! Jaylynn, my service ...

Outstanding customer service! Jaylynn, my service advisor, took excellent care of my Ford Escape. I went in for an oil change (the Works!) and also needed wipers. Jaylynn checked 27 points on my car; reviewed everything with me; and advised me of any upcoming maintenance. He was extremely polite and professional. Bill was less than $53 for everything. Customer service within the dealership was also excellent -- a clean, well-equipped coffee bar and bottled water are complimentary. Several large screen televisions and many USB stations to plug-in and even a fire place to sit near if you like. The owner was also on premises today and stopped to speak with each customer that came through. Several people asked me if I needed anything. When my car was ready, Jaylynn had it washed and the interior had been detailed as well -- beautifully vacuumed and cleaned!!! Incredible -- full oil change, fluids topped off, filters changed, inspected the vehicle, new windshield wipers installed, car detailed inside and out, excellent service, extremely comfortable waiting time -- $52.38! By the way, they now have mobile service -- have your oil changed in your own driveway if you like!

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