Jim Whatley

Review of UTHSCSA

1 star only because 0 is not an option. This also ...

1 star only because 0 is not an option. This also has nothing to do with patient care. The billing department on the other hand has some issues. Being a working family with insurance, and being sent to collections for an outstanding bill infuriates me. To compoud this when we call to discuss the issue the associate implied this to be our fault and that we had no money to pay. This, added with the attitude made for the worst experience I have ever had from a place that is supposed to care for people. Coincidentally between my wife and I we have over 15 years of experience working in hospitals.