Rita

Review of Whirlpool South East Asia

Bought a Whirlpool convection oven on Carousel, af...

Bought a Whirlpool convection oven on Carousel, after two years it stop working. Called customer service here and they asked for the model and simply said they can't help as it's an export model. It's like they don't care even though they are the closest help you think of for some solutions/suggestions at least. They could have offered an exchange with cost, I was open to that. But no....they did not even know how to retain a customer who was happy using a Whirpool product until now that I need help I don't get any! I will not buy their products in future. You lost a possible loyal customer as that's how I am if I get good service and after sales care. Thumbs down Whirlpool!