Anneliz Hannan

Review of Community Health Center of Cap...

Fine example of a Patient-Centered Medical Home (P...

Fine example of a Patient-Centered Medical Home (PCMH) with 'all under one roof' access to many sectors of preventive, managed, maintenance and specialty care, e.g. primary physician, dental, pharma, behavioral, women's care, optometry and walk-in acute care clinic.

For the services I have utilized; I have experienced thorough and courteous service with minimal wait time from all staff. The physicians have been without hesitation to refer to outside specialists, lab work or specialty testing . The health information data access through their electronic health record (EHR) needs improvement but is in par with other large institutions (regarding interoperability/sharing issues) and is easily accessible.

The only challenge thus far has been with their telephonic system that seems to loop around incessantly. As a new center (and a most pleasing environment) I believe improvements will be made in this area. I would recommend them and have done so for both my geriatric and younger family members.