Eryk Sylwester Gil

Review of Niketown London

The worst ever Costumer service I've ever enjoyed....

The worst ever Costumer service I've ever enjoyed.

Went there to buy a present for my sister. Haven't got a clue about Zumba shoes for girls!!! Spoken at a busy time to an looking interested Staff Member. She offered me the newest model of nike tr4 - after she guaranteed that this is an excellent shoe for damcing and training i decided to go for it.
She came back with an box and we checked the inside. It was been that shoe. I also bought the softsole insoles from footlocker - cause Nike isnt offering any ^^ absolutely ridiculous! So i came home and found out by putting the insoles in that one of this shoes has been for a long time on the displays! i dont wanna write what i felt at this moment..##@@/^&*!
So i went there for another time after work on the next day an hoped to getting treated really carefully - eeeeh zonk! The Manager on the 3 floor said to me - sry for wasting my time but if they had noticed it before i would have received an discount! :D WTF who is buying shoes which has been fitted 1000of times as an Birthday present? And then in one of the FLAGSHIPSTORES???

So yeah basically:
Never go there if you want to getting served of Staff which is only smiling but dont feel any kind of sense for costumers.
Never go there if u arent able to wait as much as possible to receive any kind of help.
Never go there if u are going into the third floor. Its absolutely chaos there.
On each other floor is less costumer fluency and the same amount of staff members.
Never go there if u can buy all products with better service than there - the best solution for this is - Shop everywhere else.