Paul P

Review of Capitol FIAT

After buying new 2015 Jeep Grand Cherokee (with l...

After buying new 2015 Jeep Grand Cherokee (with less than 4k miles), we've experienced erratic radio, satellite and unreliable blue tooth connectivity. It also shifts without consistency and the RPM races at times. We took it in to Normandin (San Jose, CA) prior to the nation wide recall and the "software fix" the dealer put in actually made the symptoms much worse. We returned the vehicle a second time only to be told it needed a new navigation/radio unit. Well, that's been on "order" for over 2 weeks now with no return calls from our service writer. This was my first Dodge vehicle and will most likely be my last! How did they ever get a "most reliable" rating on their Jeep over the past few years? Who gave it this rating? Makes one wonder!