Genma Panda

Review of Springhill Suites by Marriott ...

Clean hotel and friendly staff. Would be five star...

Clean hotel and friendly staff. Would be five stars but they neglected to explain to our group and other guests (as we saw someone else throwing a fit at the counter) that there would be a $250 deposit placed on our credit card. We understand that deposits are common, but we expect to be told all prices and deposit amounts up front so we can make an informed choice. Imagine someone traveling on a limited budget using a debit card, that's a lot of money to suddenly have no access to during your stay.