We spent our honeymoon in this hotel and were unfo...

We spent our honeymoon in this hotel and were unfortunately a bit disappointed by the 5 star hotel.

Room 4/5 stars
We had booked a room with a king size bed and it was nicely decorated. Unfortunately, the kilmer system did not always work, but it was dealt with quickly. The room was always clean.

Service 1/5
For a five star hotel the service was not satisfactory. At breakfast there was a long queue every morning and not enough employees to assign a table to the guests, enough free tables were available. Even clearing up and bringing drinks only worked moderately or not at all. After a complaint, we should get a callback from the manager and it didn't come. Only after further complaints was there an invitation to another breakfast room where the service was great.

When we checked out we had items on our bill that we had never ordered. These were not taken down either. After explaining it 3 times it was too stupid for us and we wanted to continue enjoying our vacation and went to the next hotel.

Hotel complex 2/5
The hotel complex was well-kept and beautiful. Unfortunately, the hotel was very overcrowded so that from lunchtime there were hardly any beach chairs. Some of the hotel staff vacated lying areas even though they were only in the water. On the beach there was a sign that you should watch out for the jellyfish, a net in the sea would have been better here.

Food 4/5
The food was tasty and there was a good variety. The steak restaurant was particularly good.

Conclusion:
The hotel is not bad, but I think it is too expensive for a 5 star hotel. Unfortunately, the price / performance ratio wasn't right, especially the service wasn't right. I wouldn't book it as there are much better 5 star hotels in the area for the price.