I ordered flowers for my girlfriend for valentine'...

I ordered flowers for my girlfriend for valentine's day. I never received the flowers, so I called Crevasse's when they were open. Turns out, the driver took the flowers to the apartment office instead of my apartment. The apartment office had kept them without telling me. After finding this out, Barbara apologized, gave me a full refund, and sent my girlfriend the flowers the very next day. It's great to see customer service like this! Will be ordering from Crevasse's in the future.