Evelyn Marron

Review of Amazing Home Care

I love my mother's home health aid's. They are wo...

I love my mother's home health aid's. They are wonderful people. The agency however leaves a lot to be desired. My Mom's home health aid contacted the agency one month prior to going on vacation. You would think the agency would have planned ahead of time in order to have someone cover for the three weeks. Instead, the agency has left my mother without a home health aid on some mornings especially when she needs assistance when going to dialysis. This has happened at least four times. They then say my mother has contacted them stating she does not need a home health aid. When I call, I leave a message and they never return my calls. My mother is a fall risk and thank God she has not fallen when she is alone traveling. This is negligence and is unacceptable.